Privacy Policy

Overview

Custom Case Kiosk (“CCK”) is operated by Balaji Brands. This policy covers how we collect, use, and protect information when you use our kiosks, our website, or our partner forms.

Information we collect

• Order data. When you print a case at a kiosk, we record the order number, kiosk location, payment method, and items printed. We do not store the payment card itself.
• Uploaded designs. Photos and designs you upload are processed for printing and held briefly for reprint support, then deleted.
• Form submissions. Contact, partner, and demo forms collect your name, email, company, and message.
• Usage analytics. Standard web analytics (page views, performance metrics) via Vercel Analytics.

How we use it

Order data fulfills your purchase and supports reprints under warranty. Form data routes to the appropriate CCK team. Analytics data is aggregated and used to improve the site.

Sharing

We share information with payment processors (to take payment), email providers (to deliver form replies), and partner retailers (only when you order at their kiosk). We do not sell personal data.

CCK Fleet app (operators & merchant partners)

The CCK Fleet iOS app is a sign-in-gated tool for CCK’s operators and merchant partners; accounts are provisioned by CCK. Data collected via the app is linked to your account:

• Name. Your display name, which you can edit in the app, shown to your team on shared records.
• Email address. Used to sign in.
• Phone number (optional). Used for SMS codes and account recovery.
• Account identifier. An ID we assign to your account, used to associate your activity within the app.
• Device push token. Used for operational notifications such as kiosk alerts and order updates.
• Photos.Only photos a staff member chooses to take or upload to a kiosk’s gallery. Photos are re-encoded before upload, which removes location/EXIF metadata.

The app displays business and order data (orders, kiosk status, sales) CCK already holds from kiosk operations; it does not collect that from your device. The app contains no advertising, no third-party analytics, and no tracking; app data is never sold. Sign-in supports passkeys, one-time codes, and passwords; credentials are stored in the device Keychain.

To delete your account, open the app and go to My Account → Delete account. This removes the login; business records are retained per this policy. Questions: support@customcasekiosk.com.

Your rights

Email support@customcasekiosk.com to request a copy of your data, correct an error, or delete your account. We respond within 30 days.

Contact

Balaji Brands · 4850 Eucalyptus Ave, Chino, CA 91710 · support@customcasekiosk.com